ph361 Privacy Policy – How We Handle Your Data

1 Introduction

ph361 is an online gaming platform serving Filipino players across the Philippines. When you use ph361 — whether to play slots, join a live baccarat table, place a sports bet, or simply browse the platform — we collect certain information about you. This Privacy Policy explains what that information is, why we collect it, how we use it, and how long we keep it.

We are committed to handling your personal data responsibly and in accordance with applicable privacy principles. If you have any questions about this policy or how your data is handled, you can contact the ph361 support team through the platform's live chat.

2 Information We Collect

ph361 collects personal data in several ways, depending on how you interact with the platform:

We collect only information that is necessary for the purposes described in this policy. We do not collect sensitive personal data such as biometric information, political opinions, or health data unless specifically required for a compliance function.

3 How We Use Your Information

The personal data ph361 collects is used for the following purposes:

• Account management: To create and maintain your ph361 account, verify your identity, and process login and authentication (including OTP verification for sensitive actions).
• Transaction processing: To process deposits and withdrawals in Philippine Peso via GCash, Maya, and Philippine bank transfers, and to maintain accurate records of your financial activity on the platform.
• Platform operation: To deliver the services you have registered for, including games, betting markets, and the VIP programme. Your gaming activity data is used to calculate VIP tier progression.
• Compliance and fraud prevention: To meet Know Your Customer (KYC) requirements, detect and prevent fraudulent activity, money laundering, and other prohibited conduct, and to respond to legal and regulatory requests where applicable.
• Customer support: To assist you when you contact ph361's support team, investigate account issues, and resolve disputes.
• Responsible gaming: To monitor account activity for signs of problem gambling and, where relevant, to apply limits or restrictions in line with our Responsible Gaming commitments.
• Platform improvement: To understand how the ph361 platform is used — which games are most played, where players encounter friction, how traffic flows — and to make improvements based on that data. This is done at an aggregated, non-identifiable level where possible.
• Communications: To send you account-related notifications (such as deposit confirmations, security alerts, and verification requests). We do not send unsolicited marketing communications without your prior consent.

4 How We Share Your Information

ph361 does not sell or rent your personal data to third parties. We may share your data in the following limited circumstances:

• Payment processors: When you make a deposit or request a withdrawal, transaction data is shared with the relevant payment service provider (such as GCash or Maya) to complete the transaction. These providers operate their own privacy and security policies.
• Identity verification providers: We may use third-party KYC service providers to assist with document verification. These providers are contractually bound to handle your data securely and use it only for verification purposes.
• Game providers: Some games on ph361 are provided by third-party studios and platforms. Certain gameplay data may be shared with these providers to deliver the game experience. This data is limited to what is technically necessary for game delivery and settlement.
• Legal and regulatory bodies: ph361 may disclose personal data to competent authorities if required by law, court order, or in response to a legitimate regulatory inquiry. We will notify affected users where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or significant restructuring of the ph361 business, user data may be transferred as part of that process. You would be notified of any such transfer and of any changes to the data controller responsible for your information.

All third parties with whom we share data are required to handle your information in accordance with applicable privacy standards and are not permitted to use it for their own independent purposes.

5 Data Security

ph361 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, and disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and ph361's servers.
• Encrypted storage for sensitive data including passwords and identity documents.
• OTP (One-Time Password) authentication for sensitive account actions including withdrawals and security setting changes.
• Access controls that restrict which staff members can access personal data, limited to those with a legitimate operational need.
• Regular review and monitoring of system access logs for unusual activity.

While ph361 takes data security seriously and maintains appropriate safeguards, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights, ph361 will notify affected users as soon as reasonably practicable.

You also have a role in keeping your account secure. Use a strong, unique password for your ph361 account, do not share your login credentials with anyone, and contact support immediately if you suspect unauthorised access.

6 Cookies and Tracking Technologies

ph361 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and understand how it is being used.

The types of cookies ph361 uses include:

• Essential cookies: Required for the platform to function. These maintain your login session, remember your preferences during a session, and enable secure navigation. They cannot be disabled without breaking core platform features.
• Analytics cookies: Help us understand how players navigate ph361, which pages are visited most, and where users encounter issues. This data is aggregated and used to improve the platform experience.
• Functional cookies: Remember optional preferences you have set, such as display settings or game lobby filters, so they persist between sessions.

You can manage cookie settings through your browser's privacy or settings panel. Note that disabling non-essential cookies may affect certain platform features. ph361 does not use cookies to serve third-party advertising.

7 Your Rights Over Your Personal Data

As a ph361 user, you have the following rights in relation to the personal data we hold about you:

To exercise any of these rights, contact the ph361 support team through the platform's live chat. We will respond to verified requests within a reasonable timeframe. We may need to verify your identity before actioning certain requests to ensure the security of your account.

8 How Long We Keep Your Data

ph361 retains personal data for as long as necessary to fulfil the purposes described in this policy, and to meet applicable legal and regulatory obligations.

• Account data is retained for the duration of your active account and for a period following account closure as required by applicable record-keeping obligations.
• Transaction records are retained for the period required under applicable financial and anti-money laundering rules.
• KYC documents are retained for the period required under identity verification and compliance obligations.
• Support communications are retained for a reasonable period following resolution of the relevant enquiry to allow follow-up where needed.

When data is no longer required and there is no legal obligation to retain it, ph361 will delete or anonymise it securely.

9 Minors

ph361 is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has created an account on ph361, please contact support immediately. We will investigate and, if confirmed, close the account and delete the associated data promptly.

10 Changes to This Privacy Policy

ph361 may update this Privacy Policy from time to time to reflect changes to the platform, our data practices, or applicable legal requirements. When we make material changes, we will post the updated policy on this page with a revised effective date and, where appropriate, notify registered users through the platform or via their registered email address.

We encourage you to review this page periodically to stay informed about how ph361 handles your personal data. Your continued use of the platform following the posting of changes constitutes acceptance of the updated Privacy Policy.

For any questions about this Privacy Policy or how your data is handled at ph361, contact our support team through the live chat feature available within the platform. You can also read more about how ph361 operates by visiting the About Us page, or review the full platform rules in our Terms & Conditions.